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<p>DD,</p>
<p>myslím, že na to jdete špatně. Za ty roky mám na Aliexpressu 1219
nákupů a - v případě problémů se snažím chovat vždycky stejně.
Dcera létala cca 5 let několikrát ročně na obchodní schůzky do
Číny a vysvětlila mi, že Číňan není z principu podvodník (je jich
miliarda, takže grázlů tam bude určitě také dost, ale rozhodně to
není pravidlo), ale nesmí/nedovolí ztratit tvář. Znamená to, že
nepoukazuji na chyby, respektive nenaznačuji, že chybu způsobil
záměrně, nebo že mě chce poškodit (typický příklad je Vaše věta,
že se Vám nelíbí, co říká ... :-) ). Pokud je zboží doručené a já
ho nemám, okamžitě otvírám disputaci s tím, že zboží nedorazilo a
stopovací číslo je chybné (nepíši falešné/ukradené-...). Pokud se
blíží termín vypršení ochrany, napíši prodejci buď žádost o
prodloužení termínu, nebo o informace, kde se zboží nachází.
Diskuze ve stylu tak, jak ji vedete Vy nedělám - nemá to smysl.</p>
<p>Pavel Brychta<br>
</p>
<div class="moz-cite-prefix">Dne 8.4.2020 v 17:16 Vojtěch Petrucha
napsal(a):<br>
</div>
<blockquote type="cite" cite="mid:20200408171602.F195F944@volny.cz">
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<p style="padding:0 0 0 0; margin:0 0 0 0;">Zdravím,</p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;">tak jsem mu včera
napsal (viz hodně níže) a teď jsem si přečetl odpověd (níže) ..</p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;">kola mi evidentně
poslat nechce, zato chce, abych do dispute napsal, že jsem si to
objednal omylem, no to je radost obchodovat... to by mi pak
předpokládám z Ali mohli napsat, že to je moje blbost a žádný
nebo plný refund nebude..?</p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;">Díky</p>
<p style="padding:0 0 0 0; margin:0 0 0 0;">V.P.</p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;" data-spm-anchor-id="a2g0s.imconversation.0.i2.77523e5fxcyNnN">Dear buyer,</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">How about I refund you by Aliexpress.</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">【you can open a dispute, but pls choose following reasons then we will agree and the money will back to u, we are not allowed to agree with other reasons】</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">A. Personal Reasons</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">B. Easy return</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">C. Shipping method was not as described </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">Please follow below steps:</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">1-the first section please select return and refund.</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">2-after that please choose personal reason.</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">3-then please choose I ordered by mistake or I no longer need the product. </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;" data-spm-anchor-id="a2g0s.imconversation.0.i3.77523e5fxcyNnN">4- then put the amount that should be refunded.</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">5-then in the last section it ask to specify why I am requesting a refund. you can write that I ordered by mistake.</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">are these steps okay with you?</span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"> </span><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;">Dear,I really appreciate u~~ we can give u some discount and a small gift in your next order~what do u think?(〒︿〒)</span></p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"><span style="background-color: #e3f0ff;">Dear Sir, I do not like what you say - you wrote that you can not deliver the items... </span></span></p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"><span style="background-color: #e3f0ff;">but the same item is still offered in your shop - how is that possible?</span></span></p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"><span style="background-color: #e3f0ff;">There is a fake tracking link provided in the "Logistics Information" - why? </span></span></p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"><span style="background-color: #e3f0ff;">You will either deliver the items very quickly or</span></span></p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"><span style="background-color: #e3f0ff;"> I will open dispute immediately - so you can fully refund my order.</span></span></p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, sans-serif; vertical-align: baseline; color: #151515; white-space: pre-wrap; background-color: #f9f9f9;"><span style="background-color: #e3f0ff;"> Sorry but refund to paypal is not possible for me. Best regards, Vojtech</span></span></p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;"> </p>
<p style="padding:0 0 0 0; margin:0 0 0 0;">______________________________________________________________<br>
> Od: "Jindrich Fucik" <a class="moz-txt-link-rfc2396E" href="mailto:fulda@seznam.cz"><fulda@seznam.cz></a><br>
> Komu: <a class="moz-txt-link-abbreviated" href="mailto:hw-list@list.hw.cz">hw-list@list.hw.cz</a><br>
> Datum: 07.04.2020 14:30<br>
> Předmět: Re: OT: trable s Aliexpress<br>
></p>
V každém případě otevřít dispute, dát do něj že tracking ukazuje
jinou <br>
zásilku a obchodník navrhuje vrácení peněz.<br>
Obchodníkovi pak poděkovat na zprávu a napsat mu, že jsi otevřel <br>
dispute, aby měl podklady pro vrácení plné částky.<br>
<br>
(jinými slovy - bez dispute ani ránu)<br>
<br>
Dne 7.4.2020 v 13:38 Vojtěch Petrucha napsal(a):<br>
> Zdravim,<br>
> <br>
> může mi prosím někdo více zkušený s nakupováním na Ali
poradit (já zatím <br>
> objednával jen přes ebay..) - objednal jsem si tam nějaká
kola na stavbu <br>
> robo vozítka pro studenty..<br>
> <br>
> toto: <br>
> <a
href="https://www.aliexpress.com/item/4000513323867.html?spm=2114.12010615.8148356.14.45592d4fc3A2xL"
moz-do-not-send="true">https://www.aliexpress.com/item/4000513323867.html?spm=2114.12010615.8148356.14.45592d4fc3A2xL</a><br>
> <br>
> mělo to přijít rychle z polska, kde bylo uvedeno, že je to
skladem.. <br>
> je tam i nějaký tracking jakože PPL z polska, který už je
doručený, <br>
> ale je to fake, nesedí udaná hmotnost zásilky (80g vs cca
1500g), ani <br>
> směrovací číslo..<br>
> <br>
> myslel jsem, že to má zpoždění kvůli virům, ale v komunikaci
s <br>
> obchodníkem se objevil text níže uvedený..<br>
> <br>
> tvrdí že je to šmejd, že to nemají k dispozici a chtějí
vrátit peníze na <br>
> paypal.. pokud té lámané angličtine dobře rozumím.. v dalším
postu prosí <br>
> o neotvírání dispute, že by je to poškodilo..<br>
> <br>
> Přitom ta položka je stále v nabídce, viz ten link nahoře...<br>
> <br>
> Není v tom nějaký háček? to jim pak budu muset vyplnit
pozitivní <br>
> hodnocení za něco co nepřišlo.. to se mi moc nechce. Navíc
paypal mám <br>
> jenom soukromý, ale to předpokládám nevadí, když by se mi tam
chvili <br>
> peníze povalovaly..<br>
> <br>
> Asi si spíš na něj došlálnu ať to hledí honem rychle dodat...<br>
> <br>
> Díky<br>
> <br>
> V.P.<br>
> <br>
> friend<br>
> Thanks for reaching out to us and your attention<br>
> We feel very sorry to tell you that the item is with crucial
Defectives <br>
> of the elements and function the supplier informed.<br>
> and we need to return all of these items back to their
factory for a <br>
> Security Inspection until the issue solved.<br>
> Meawhile in order to protection your right and benifit we beg
you pardon <br>
> if you are willing to accept we refund to you by paypal at
present<br>
> which the transfer will reflect in your account in 48 hours,<br>
> Many inconveniences hope you understand.<br>
> If any problems here please kindly let us know.<br>
> Thanks for your support and kind gentleness.<br>
> Best Regards<br>
> <br>
> _______________________________________________<br>
> HW-list mailing list - sponsored by <a class="moz-txt-link-abbreviated" href="http://www.HW.cz">www.HW.cz</a><br>
> <a class="moz-txt-link-abbreviated" href="mailto:Hw-list@list.hw.cz">Hw-list@list.hw.cz</a><br>
> <a href="http://list.hw.cz/mailman/listinfo/hw-list"
moz-do-not-send="true">http://list.hw.cz/mailman/listinfo/hw-list</a><br>
> <br>
_______________________________________________<br>
HW-list mailing list - sponsored by <a class="moz-txt-link-abbreviated" href="http://www.HW.cz">www.HW.cz</a><br>
<a class="moz-txt-link-abbreviated" href="mailto:Hw-list@list.hw.cz">Hw-list@list.hw.cz</a><br>
<a href="http://list.hw.cz/mailman/listinfo/hw-list"
moz-do-not-send="true">http://list.hw.cz/mailman/listinfo/hw-list</a><br>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<pre class="moz-quote-pre" wrap="">_______________________________________________
HW-list mailing list - sponsored by <a class="moz-txt-link-abbreviated" href="http://www.HW.cz">www.HW.cz</a>
<a class="moz-txt-link-abbreviated" href="mailto:Hw-list@list.hw.cz">Hw-list@list.hw.cz</a>
<a class="moz-txt-link-freetext" href="http://list.hw.cz/mailman/listinfo/hw-list">http://list.hw.cz/mailman/listinfo/hw-list</a>
</pre>
</blockquote>
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